Privacy Policy
Website/Marketing Privacy Policy:
We have prepared this Privacy Notice to explain how,
why, and when we collect data from you on our website.
Please note that this Privacy Notice only applies to
data that we collect when you visit our website.
What data we collect and how we use it
We may collect the following categories of information
on our website and use them for the following purposes:
- Website
activity: Your browsing behavior on our site.
- Device
and browser information: Technical details about your device and browser,
like IP address and device type.
- Contact
Information: Name, email, or phone number provided by you.
- Customer
Service Information: Feedback or survey responses you provide.
- Financial
Information: Payment details such as credit card numbers.
- Third-party
information: Additional data sourced from authorized third parties.
We use this data to:
- Customize
and improve our website and services.
- Provide
targeted marketing to you.
Data Sharing
We may disclose information about you:
- With
service providers: Companies we contract with to assist in our operations,
ensuring they only use your information for our services.
- With
your service providers: Companies handling data on your behalf.
- With
subsidiaries and related companies.
- In
legal proceedings: When required by law or to protect our rights.
- In
business sales: Information may be disclosed in connection with business
transfers.
- Sharing
technical data: We share browsing and device data with advertising
companies. Additionally, aggregated, anonymized information may be shared
with third parties.
Cookies and related technologies
Our website employs cookies, tracking pixels, and
related technologies. These small data files are served by our platform or
third parties to operate and personalize the website. They may also track your
site usage to target ads on other websites.
Your choices and opting-out
We recognize how important your online privacy is to
you, so we offer the following options for controlling the targeted ads you
receive and how we use your data:
- We
comply with industry standards for online behavioral advertising. You can
opt out of targeted ads via industry opt-out tools.
- Opting
out may still allow us to collect some data for operational purposes.
- You
may need to opt out on each browser or device.
- Other
ad companies’ opt-outs may vary.
- You
can request to stop email marketing by contacting us.
- We
don’t respond to “Do Not Track” signals.
- EU
residents have rights to access, correct, or delete their information.
Data Retention
Identifiable information about you is held no longer
than necessary for our business purposes or to meet legal requirements.
Security
We implement robust security measures to safeguard
collected data from loss, unauthorized access, or misuse, particularly during
data transmission and processing
International transfers
We may transfer your information to countries outside
of your country of origin for storage, processing, and service operations.
These countries may not have the same data protection laws. However, we ensure
protection and compliance with applicable laws when making international
transfers. For instance, when transferring data from the European Economic
Area to non-EU countries, such as the United States, we establish EU-compliant
data transfer agreements with importers as needed.
Changes to this Privacy Notice
Changes to this Privacy Notice will be posted on this
page. If we make a material change to our privacy practices, we will provide
notice on the site or by other means as appropriate.
Contact us about questions or concerns
If you have any questions about this Privacy Notice or
our privacy practices, you can contact our office.
Children’s Privacy
Our Service does not address anyone under the age of
18 (“Children”).
We do not knowingly collect personally identifiable
information from anyone under the age of 18. If you are a parent or guardian
and you are aware that your Children have provided us with Personal Data,
please contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we take steps to remove that
information from our servers.
HIPPA/PHI Website Privacy Policy:
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU
MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
THE PRIVACY OF YOUR HEALTH INFORMATION IS IMPORTANT TO
US.
OUR LEGAL DUTY
We are required by applicable federal and state law to
maintain the privacy of your health information. We are also required to give
you this Notice about our privacy practices that are described in this Notice
while it is in effect. This notice takes effect (04/01/03), and will remain in
effect until we replace it.
We reserve the right to change our privacy practices
and the terms of this Notice at any time, provided such changes are
permitted by applicable law. We reserve the right to make the changes in our
privacy practices and the new terms of our Notice effective for all health
information that we maintain, including health information we created or
received before we made the changes. Before we make a significant change in our
privacy practices, we will change this Notice and make the new Notice available
upon request.
You may request a copy of our Notice at any time. For
more information about our privacy practices, or for additional copies of this
Notice, please contact us using the information listed at the end of this
Notice.
USES AND DISCLOSURES OF HEALTH INFORMATION
We use and disclose health information about your for
treatment, payment, and healthcare operations. For example:
Treatment: We may use or disclose your health information
to a physician or other healthcare provider providing treatment to you.
Payment: We may use and disclose your health information
to obtain payment for services we provide to you.
Healthcare Operations: We may use and disclose
your health information in connection with our healthcare operations.
Healthcare operations include quality assessment and improvement activities,
reviewing the competence or qualifications of healthcare professionals, evaluating
practitioner and provider performance, conducting training programs,
accreditation, certification, licensing or credentialing activities.
Your Authorization: In addition to our use of your health
information for treatment, payment or healthcare operations, you may give
us written authorization to use your health information or to disclose it to
anyone for any purpose. If you give us an authorization, you may revoke it in
writing at any time. Your revocation will not affect any use or disclosures
permitted by your authorization while it was in effect. Unless you give us a
written authorization, we cannot use or disclose your health information for
any reason except those described in this notice.
To Your Family and Friends: We must disclose your
health information to you as described in the Patient Rights section of this
Notice. We may disclose your health information to a family member, friend or
other person to the extent necessary to help with your healthcare or with
payment for your healthcare, but only if you agree that we may do so.
Persons Involved in Care: We may use or disclose
health information to notify, or assist in the notification of (including
identifying or locating) a family member, your personal representative or
another person responsible for your care, of your location, your general condition,
or death. If you are present, then prior to use or disclosure of your health
information, we will provide you with an opportunity to object to such uses or
disclosures. In the event of your incapacity or emergency circumstances, we
will disclose health information based on a determination using our
professional judgment disclosing only health information that is directly
relevant to the person’s involvement in your health care. We will also use our
professional judgment and our experience with common practice to make
reasonable inferences of your best interest in allowing a person to pick up
filled prescriptions, medical supplies, x-rays, or other similar forms of
health information.
Marketing Health-Related Services: We will not use your
health information for marketing communications without your written
authorization.
Required by Law: We may use or disclose your health
information when we are required to do so by law.
Abuse or Neglect: We may disclose your health information
to appropriate authorities if We reasonably believe that you’re a possible
victim of abuse, or domestic violence or the possible victim of other crimes.
We may disclose your health information to the extent necessary to avert a
serious threat to your health or safety or the health or safety of others.
National Security: We may disclose to military
authorities the health information of Armed Forces personnel under certain
circumstances. We may disclose to authorized federal officials health
information required for lawful intelligence, counterintelligence, and other
national security activities. We may disclose to a correctional institution or
law enforcement official having lawful custody of protected health information
of an inmate or patient under certain circumstances.
Appointment Reminders: We may use or disclose your
health information to provide you with appointment remainders (such as
voicemail messages, postcards, or letters).
PATIENT RIGHTS
Access: You have the right to look at or get copies of your
health information, with limited exceptions. You may request that we provide
copies in a format other than photocopies. We will use the format you request
unless we cannot practicably do so. (You must make a request in writing to
obtain access to your health information. You may obtain a form to request
access by using the contact information listed at the end of this Notice. We
will charge you a reasonable cost-based fee for expenses such as copies and
staff time. You may also request access by sending us a letter to the address
at the end of this Notice. If you request copies, we will charge you 10 cents a
copy for each page, postage if you want the copies mailed to you. If you
request an alternative format, we will charge a cost-based fee for providing
your health information in that format. If you prefer, we will prepare a
summary or an explanation of your health information for a fee. Contact us
using the information listed at the end of the Notice for a full explanation of
our fee structure.)
Disclosure Accounting: You have the right to receive
a list of instances in which we or our business associates disclosed your
health information for purposes, other than treatment, payment, healthcare
operations and certain other activities, for the last 6 years, but not before
April 14, 2003. If you request this accounting more than once in a 12-month
period, we may charge you a reasonable, cost-based fee for responding to these
additional Requests.
Restriction: You have the right to request that we place
additional restrictions on our use or disclosure of your health information. We
are not required to agree to these additional restrictions, but if we do, we
will abide by our agreement (except in an emergency).
Alternative Communication: You have the right to
request that we communicate with you about your health information by
alternative means or to alternative locations. (You must make your request in
writing). Your request must specify the alternative means or location, and provide
satisfactory explanation how payments will be handled under the alternative
means or location you request.
Amendment: You have the right to request that we amend
your health information. (Your request must be in writing, and it must explain
why the information should be amended.) We may deny your request under certain
circumstances.
Electronic Notice: If you receive this Notice on our Web
site or by electronic main (e-mail), you are entitled to receive this Notice in
written form.
QUESTIONS AND COMPLAINTS
If you want more information about our privacy
practices or have questions concerns, Please contact us.
If you are concerned that we may have violated your
privacy rights, or if you disagree with a decision we made about access to your
health information or in response to a request you made to amend or restrict
the use or disclosure of your health information or to have us communicate with
you by alternative means or at alternative locations, you may complain to us
using the contact information listed at the end of this Notice. You also may
submit a written complaint to the U.S. Department of Health and Human Services.
We will provide you with the address to file your complaint with the U.S.
Department of Health and Human Services upon request.
We support your right to the privacy of your health
information. We will not retaliate in any way if you choose to file a complaint
with us or with the U.S. Department of Health and Human Services.
Messaging Terms & Conditions
You agree to receive informational messages
(appointment reminders, account notifications, etc.) from Smart Mouth Family Dental. Message frequency varies. Message and data rates may apply. For help,
reply HELP or email us at [email protected]. You can opt out at any
time by replying STOP.
Consent & Opt-out Instructions
Mobile information will not be shared or sold to third
parties/affiliates for marketing/promotional purposes. All the above categories
exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties.
If you wish to be removed from receiving future
communications, you can opt out by texting STOP.